Cleared Break/Fix Support and Advanced Troubleshooting
Translucent maintains a cleared field engineering network that provides 24x7x365 break/fix support services for our OEM customers and their hard-to-reach U.S. Government clients. Acting as an extension of our customer’s support staff, we integrate with our customer’s support and ticketing workflows making our services transparent to the OEM’s customers.
Advanced Implementation Services
Translucent’s wide-ranging experience with some of the world’s largest enterprise IT systems allows our engineering team to provide superior IT services for our customers. We are well known and respected for our enterprise storage, cloud storage, backup, computing, and security skillsets. Our team is capable of highly transactional installations and upgrades as well as large data migrations, backup design strategies, large scale automated deployments and more. Many of the highest grossing companies in the world trust Translucent to support their products and customers.
High Performance Computing
Translucent has a long history in High Performance Computing architectures and management. Our breadth of experience includes high-speed networks, shared parallel file systems, large scale block and file storage platforms, custom hardware, job schedulers and GPU compute clusters. Our passion lies in our ability to work with end-user customers and manufacturers to solve problems using High Performance Computing systems.